Frequently Asked Questions

Quick answers to the most common questions from our global valve and fitting buyers

What is your minimum order quantity (MOQ)?
Our standard MOQ is 1 piece. We support sample orders for new customers to test quality before bulk orders. For customized sizes or special materials, MOQ may be slightly higher — contact our engineers for exact details.
How long is your lead time?
Standard in-stock products ship within 7 days. Custom or large orders take 15–30 days depending on size and material. We offer expedited production for urgent projects — tell us your required delivery date and we will check feasibility.
What certifications do you provide?
All our products come with CE, ISO 9001 certificates. We can also provide MTC 3.1 material test reports, pressure test reports, dimensional drawings, and third-party inspection (SGS/BV/TUV) documentation with every order.
Can you produce according to my drawings or custom specifications?
Yes. We have 20+ years OEM/ODM experience. Send us your drawings or requirements (size, pressure, material, end connection, actuator type) — our engineering team will give you a solution within 24 hours.
What materials do you work with?
We supply valves and fittings in WCB carbon steel, CF8/CF8M (304/316 stainless steel), 316L, duplex steel, and special alloys per your requirement. Sanitary products are available in 304 and 316L with FDA-compliant seals.
Which payment terms do you accept?
We accept T/T (30% deposit, 70% before shipment), L/C at sight for large orders, and Western Union for sample orders. We also support trade assurance orders on Alibaba for buyer protection.
Do you export to my country?
We currently export to 50+ countries including USA, Germany, UK, Australia, UAE, Saudi Arabia, Malaysia, Thailand, India, Brazil, Chile and more. We are familiar with export customs clearance, packaging and documentation for all major markets.
How do I request a quote?
Click any “Request Quote” or “Get Quote” button, fill in your requirements (product type, size, pressure, quantity, destination country) — our engineers will reply with factory-direct pricing within 24 hours.

Still Have Questions?

Our valve engineers are online now — send us your question and get a detailed answer within 24 hours.

Contact Our Engineers »